haserbid.blogg.se - Physical security policy template

Physical security policy template password#

Computers and all other devices should be secured with a password-protected screensaver and automatic activation feature set to no more than 10 minutes when the device is unattended.

Physical security policy template password#

In light of this, system-level and user-level passwords must comply with the Password Policy.

utilizes a cloud service provider to offer single sign-on to its agents.

If a customer forgets their password, 2FA helps retrieve their information safely.

uses two factor authentication to prevent phishing attempts.

Here are some additional safety measures you need to be aware of: If an agent is caught using a cell phone on the contact center floor, they will be immediately suspended as it goes against compliance requirements. With certain wearable tech (such as smartwatches), it’s possible to steal this sensitive information. Ī lot of confidential information and cardholder data is exchanged at the call center on a daily basis.

PCI DSS compliance (Payment Card Industry Data Security Standard) is mandatory for organizations that handle credit cards from the major card schemes. Usage of cell phones on the call center floor may jeopardize sensitive customer information, PCI compliance (Payment Card Industry), and HIPAA ( Healthcare Insurance Portability and Accountability Act) regulatory compliance.

Supervisors, managers, and human resources personnel should ensure background checks are conducted on all employees before recruitment.Įmployees may only use their personal cell phones in the designated cell phone usage area, away from the call center floor.

USBs and other access points should be inaccessible after work hours.

All computer stations should also be locked down at the end of a shift.

All call center doors should be locked to control physical access to the premises.All employees and visitors must wear a name badge or a color-coded photo ID.Employees should only be present on the floor that they’re authorized to work on.These are a few physical security measures that employees and other stakeholders need to adhere to: A.